Everything you need to know about the world of outsourcing, from BPO, Costumer Care & Tech support all the way to PMO, Web Development and technology development.
In the last years, the world has faced several changes, and so have we and organizations. Digital transformation is eminent and is here to stay in most corporations. But what exactly is digital transformation? The digital transformation uses digital technologies to create new or modify business processes, customer experiences, and culture, among others, to meet changing market requirements.
Contact Center as a Service, Contact Center Operations, Data Analytics, Digital Transformation,...
When you have a business, you must take care of your customers. It doesn't matter if you provide...
Companies today have been treating customer service as a fundamental aspect, do not let this happen...
Time and time again, we have helped our clients communicate with their customers quickly,...
Augmented Talent or IT staffing, ITS for short, is one of our best technology services defined as a...
The beginning of the year is ideal for reflecting on our business, what we achieved last year, and...
Speech Analytics are all those systems that provide us with great help to analyze the content of...
Robotic Process Automation, RPA for short, is a software-based approach that automates activities...
The traditional Business process outsourcing, BPO for short, is daunting today, yet the need to...
