Blogs That Actually


Find the best tech, science and culture news all in one place.
Technology Services

Reasons to Embrace Digital Transformation

Discover the power of digital transformation in driving sustainable growth and success for businesses. From enhanced operational efficiency to...

Costumer Operations

10 Reasons to Improve Your Customer Operations

Discover the top 10 compelling reasons why improving customer operations is essential for business success. From enhanced customer loyalty to...

Technology Services

What is Document Management (DMS)?

A functioning demand generation strategy is one that is able to touch every touchpoint in the buyer's journey. Thats why document management (DMS),

Technology Services

What are Back Office Services?

The use of IT systems and IT Outsourcing services has become more complicated in a world that holds such growing demands for software.

Business Services

Benefits of Back Office Solutions

Some of the benefits of back office solutions can be cost efficiency, core business focus, resource management, best technology, productivity, etc.


How to prioritize work and get the job done!

Learn how to accomplish tasks in an effective way. Prioritize work and get the job done, with a feeling of accomplishment and peace of mind.


¿Porqué necesito aprender inglés?

Te encuentras preguntándote ¿Por qué necesito aprender inglés? El inglés te brinda una habilidad esencial para una carrera profesional de éxito.


The best call centers to work this 2023

As one of the most important industries in Guatemala, call centers have grown rapidly in the last 10 years. Find some of the best call centers in...

Technology Services

5 Benefits of nearshore IT Outsourcing

Outsourcing is the business practice of hiring a party outside a company to perform services or create products that were traditionally performed...

Technology Services

Community Ed: 2023 Trends for IT

What business goals will the upcoming technological developments address in the next year? In the following three years, we anticipate that the 2023...

Technology Services

5 algorithms every developer should know

Programming uses algorithms frequently and for a good reason. They offer a set of guidelines for resolving various software issues. Developers' lives...

Technology Services

Brand Awareness: Prospecting

Sales prospecting is the strategic process of identifying and connecting with potential buyers, allowing you to increase sales by offering your...

Technology Services

Volcano Innovation Summit: The Future of Work

Volcano Summit is a global initiative that acts as a platform to exchange visions and experiences driven by the mission to incorporate the worldwide...

Benefits of using UI and UX design services

The way people use your website and how they interact among them and products is becoming increasingly important in today´s digital world; this is...

Technology Services

5 Key Benefits of Outsourcing and How To Do It.

Have you been trying to take the next step in expanding by outsourcing your IT services but don't know how to find quality IT outsourcing services?


What is Back Office?

Employees in back office positions are responsible for administrative tasks and their interaction is not with clients, but with employees in front...

Technology Services

Digital transformation is a new reality

In the last years, the world has faced several changes. Digital transformation is eminent and is here to stay in most corporations.

Customer Care

Customer Care vs Customer Service

Your business relies on a good relationship with your customers, but what is the difference between customer care and customer service?


Global Culture: New Year's Resolutions

Create your New Year's Resolutions by reflecting on your business, what you achieved last year, and what you want to accomplish with your company...

Technology Services

What is Speech Analytics?

Speech Analytics are patterns can be detected based on the words or phrases said by the contact center.

Custom Software Development

What is robotic process automation (RPA)?

Robotic Process Automation, is a software-based approach that automates activities between complex intertwined systems.


Do you have a DevOps team at your company?

DevOps goal is to change and improve the relationship between these two business units by advocating better communication and collaboration.


What are Customer Operations?

Customer operations are functions that engage your customers. At Allied Global, we offer you a solution to ensure your customer acquisition meet your...


How can PMO help my company?

PMO standardizes the Project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques.

IT Staffing

How does IT Staffing can help my company?

With IT Staffing we have seen customers grow exponentially. Concentrate on pursuing more sales and projects, which directly impacts business growth....


How to recognize excellence in work teams?

Public recognition is essential for excellence; being recognized with their peers, accounts, and throughout the company positively affects...

Technology Services

How does Robotic Process Automation, RPA, work?

Let us become your best ally and enjoy the benefits as well as positive results that our Robotic Process Automation Service, RPA, can give you.


Customer Operations for Customer Service

Working with a BPO can prove to be an invaluable tool for your business. Let us become the best ally to take your Customer service to the next level.

Technology Services

Industries & Industry Experience

We are passionate about innovation, which is why, through our 15 years of market experience, we have knowledge in the different industries we service.

IT Staffing

DevOps: Development and Operations

Allied Global DevOps allows organizations to increase the quality and speed of development and the delivery of applications using the best technology

Technology Services

Robotic Process Automation

Robotic Process Automation replicates user actions to reduce or eliminate human intervention, making the user more productive and reduce error.

Technology Services

IT Staffing Services

Our IT Staffing services division offers a variety of suitable solutions to meet the objectives set by our customers.