Robotic Process Automation
Robotic Process Automation, RPA for short, is a software-based approach that automates activities...
Allied Blog
Everything you need to know about the world of outsourcing, from BPO, Costumer Care & Tech support all the way to PMO, Web Development and technology development.
IT Staffing Services
IT Staffing, Advantages IT Staffing, IT
Today, technology is a major component for companies’...
Analyzing your calls through patterns to improve the quality of your Call Center
Speech Analytics are all those systems that provide us with great help to analyze the content of...
How to make a Customer Care experience effective and successful
Customer Service, customer care experience
During my 15 years of experience in the changing world...